GENERAL MANAGER’S MESSAGE

Unconditional customer satisfaction is our indispensable value.

Today, the importance we attribute to unconditional customer satisfaction has a big share at the spot we have reached. It is our primary duty to determine the needs of our customers accurately, to develop products and services that will make their lives easier and add value to their business. However, I believe that respect, trust and honesty are the most important parts of our long-term cooperation in our relations with our customers.

Although we are a very young company, we provide 7/24 service to more than 5 thousand individual and corporate customers with our vehicle park of more than 20 thousand. I attribute our success to our strong financial structure; the importance we attach to technology and the investments we make in our human resources; and I see these as the building blocks of our service understanding that makes a difference. The most important reason for maintaining our sustainable growth strategy in the rapidly developing and growing Fleet Leasing Sector without compromising our high service standards is our unique values.

As a result of our strength, values and commitment to our business, I sincerely believe that Garanti BBVA Fleet will reach its vision of "Turkey's Most Admired Company Fleet" in a very short period of time.

Ayşegül Gülgör