DAMAGE REPAIR

In Garanti BBVA Fleet, the damage is temporary, but trust is permanent

When the vehicles you have leased from Garanti BBVA Fleet are damaged, you can continue to feel safe. Because Garanti BBVA Fleet's contracted services are ready to serve you at high standards to meet your repair requirements.

SERVICE NEAREST TO YOUR LOCATION

Find the nearest one among many the contracted services all around Turkey and get a trouble-free service for the damage repairs of your car.

WHAT TO DO AT THE TIME OF DAMAGE

1.Adım

Call the 24/7 Emergency Helpline at 444 1 439 (GFY) and inform our expert team about your damage situation.

2.Adım

Contact Garanti BBVA Fleet's contracted damage repair center and make an appointment. If there is no contracted damage repair center in your city, contact us for necessary guidance

3.Adım

Without wasting time, let's create a special file for you regarding your damage.

3.Adım

Choose the type of damage for your car.

CAR CRASH

If there is material damage in the vehicle you rented from Garanti BBVA Fleet as a result of a crash or collision, fill in the Accident Determination Report and photograph the damage on your vehicle by agreeing with other drivers. Afterwards, complete the necessary documents to have your repair done at the contracted damage repair center. Continue on your way with the replacement vehicle we will allocate to you according to the damage repair process

  • Accident Detection Report

  • Police report (approved as original)

  • Alcohol report (approved as original)

  • Statement or eyewitness report (certified as original)

  • Driver's statement

  • Driving license photocopy

  • Vehicle license photocopy

  • Photos showing the damage, if any, and the moment of the accident

How should you fill out the Accident Detection Report?
Müşteri Hizmetleri Merkezi - 0212 365 3100 444 1 439
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Acil Yardım Hattı - 904441439 444 1 439
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